Delivery was efficient, Jad and Ryan were great.

Sam Ahmed was very helpful, he explained the features of different cars well. It was a pleasure to work with him.

Jad was pretty helpful with quick responses to questions through text

We recently purchased 2026 Kia Niro Hybrid and the sales agent was Jad Khalife. Our feedback is on the sales service and on the vehicle itself. Jad was an exceptional sales agent in that he has a very natural personable style to allow us, as customers, to communicate easily with him our requirements for the new car. He, in turn, was highly knowledgeable to answer our questions in detail, particularly highlighting the modern safety features of Kia cars. He was also very supportive of carrying forth our request for certain add-on items at reduce costs and ultimately our best affordable offer. We know that the final price decision rests with the management. In our case, as having purchased 5 vehicles with the Dilawri Group (Dodge-Jeep-Chrysler, Hyundai) over the past 20 years, Jad advocated on our behalf as valued repeat customers to the management. Most fortuitously, Mr Dilawri, the owner of the enterprise in Ottawa, was in the Kia sales complex on the day of sale and gave his thumbs-up to the Kia management team and welcomed us! We achieved a successful purchase. (See our photo below both with Mr Dilawri, Jad and the happy customer.) With respect to the Kia Niro Hybrid car itself, although we just have had this car only for 2 days, we know that it drives well and will be reliable well past the decade of use. There are numerous professional and individual postings of feedback on Kia Niro Hybrid on the Internet that highlight its top ranking in terms of sleek design, fuel economy, safety, and user features. We learned that Kia offers one of auto industries' best warranty coverage, especially important for Hybrid/EV technologies. One point of additional benefit to Canadian customers is that with free trade agreement between Canada and Korea, there is no tariff applied to Kia vehicles. All in all, we would like to express our appreciation to Kia sales agent, Jad K and the Dilawri team once again for their excellent and continuing service to our family.

So easy dealing with KIA on Hunt Club and Estevan was AMAZING!